RBI Directs Card Issuers to Provide Multiple Network Options

RBI Directs Card Issuers to Provide Multiple Network Options mind map
Recent News
RBI issues directions
Applies to banks and non-banks
Effective from September 6, 2024
When
Directions issued on March 6, 2024
Why
Enhance customer choice
Address arrangements not conducive to customer choice
What
Options for multiple card networks
Exclusions
Card issuers with own networks
Issuers with less than 10 lakh active cards
Authorised card networks
American Express Banking Corp
Diners Club International Ltd
MasterCard Asia Pacific Pte Ltd
National Payments Corporation of India - Rupay
Visa Worldwide Pte Limited
Requirements
No restrictive arrangements or agreements
Option to choose network at issue and renewal
Where
India
Who
Reserve Bank of India (RBI)
Apex bank in India
Stakeholders
Banks
Non-bank card issuers
Cardholders
How
Guidelines issued
Circular on March 6, 2024
Feedback from stakeholders sought in July 2023
Significance
Increased choice for customers
Promotes competition among networks
Challenges
Implementation challenges
Adherence to new requirements
Impact on existing agreements
Way Forward
Compliance monitoring
Feedback and adjustments

The Reserve Bank of India (RBI) has directed banks and non-bank lenders to provide customers with the option to choose from multiple card networks (such as Visa, MasterCard, American Express, etc.) at the time of issuing or renewing debit, credit, and prepaid cards. This directive aims to enhance customer choice and promote competition among card networks. Exemptions apply to issuers with their own networks or those with fewer than 10 lakh active cards. The policy is set to take effect from September 6, 2024, and was announced after the RBI sought feedback from stakeholders in July 2023​​​​.

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