NeSDA Way Forward Annual Report 2023

NeSDA Way Forward Annual Report 2023 mind map
Recent News
Released by DARPG
Highlights e-Service delivery progress
When
Report for the year 2023
Released in February 2024
Why
To assess and enhance e-Governance services
Under NeSDA Framework
What
e-Services
Total of 16,487 by December 2023
Increase from 11,614 in April 2023
Saturation Level
76% of mandatory e-Services achieved
Increase from 69% under NeSDA 2021
Single Unified Portal
Aim for e-Service delivery
Achieved by Kerala, Assam, Odisha, J&K
Where
Across Indian States and UTs
Who
DARPG
Department of Administrative Reforms and Public Grievances
Dr. Jitendra Singh
Minister of State
States and UTs
Jammu and Kashmir leads in e-Services
How
Organizing Conferences
In Bhopal, Mumbai, Guwahati
Monthly Meetings and Reviews
Sharing Best Practices
Sector-wise Focused Analysis
Significance
Improved e-Service Delivery
Empowerment of Citizens
Enhanced Access to Services
Challenges
Digital Divide
Lack of Standardization and Interoperability
Bureaucratic Inertia
Cyber-security Concerns
Way Forward
Enhancing e-Governance Initiatives
Exploring Emerging Technologies
Increasing e-Service Saturation

The NeSDA Way Forward Annual Report 2023, issued by DARPG, focuses on the progress in electronic service (e-Service) delivery across Indian States and UTs. It marks a significant rise in the number of e-Services provided, showcasing an increase from 11,614 in April 2023 to 16,487 by December 2023. The report emphasizes the achievement of a 76% saturation level of mandatory e-Services, up from 69% in the previous assessment. Key aspects include the adoption of e-Service delivery through Single Unified Portals by states like Kerala, Assam, Odisha, and Jammu & Kashmir. The report outlines the challenges and future directions for enhancing e-governance in India.

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